RETURN POLICY
How to return or exchange items purchased from JN’s Choice Limited, within 5 days from receipt.
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To initiate your return/exchange process, please contact us via email at jnschoiceltd@gmail.com
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We only accept returns of products shipped by JN’s Choice Limited, within NZ only. We will require an image and a detailed description of any damaged issues.
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Once your return item arrives, we will send you an email confirming the return and that your order has been refunded
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All returns will be processed within 2 business days and the refund will show on your credit card within 1-5 business days after processing.
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The customer remains responsible for return shipping.
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No returns will be accepted after 5 days of receipt.
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No returns are accepted without prior written authorization.
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We are not responsible for loss or damage in transit but we’re willing to assist you in every possible manner in collecting claims.
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We will not refund or accept returns for incorrect ordering or change of mind.
DAMAGED ITEM
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Any damages to the product must be reported within 5 days of receipt
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As stated above, we only accept returns of products shipped by JN’s Choice Limited,, within NZ only. Please provide an image and a detailed description of any damaged issues.
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Upon receipt of your returned items, please allow 7-10 business days for evaluation and additional 5 business days for a refund. Merchandise older than 30 days is not eligible for return.
REFUSAL OF DELIVERY OR INCORRECT ADDRESS - Refusing a package from JNs Choice Limited or giving us incorrect addresses will incur a return shipping fee.
CANCELLATION OF ORDER - Once an order has been placed and processed, it cannot be canceled.
For further assistance email us at jnschoiceltd@gmail.com