RETURN POLICY

How to return or exchange items purchased from JN’s Choice Limited, within 5 days from receipt.

  • To initiate your return/exchange process, please contact us via email at jnschoiceltd@gmail.com

  • We only accept returns of products shipped by JN’s Choice Limited, within NZ only. We will require an image and a detailed description of any damaged issues.

  • Once your return item arrives, we will send you an email confirming the return and that your order has been refunded

  • All returns will be processed within 2 business days and the refund will show on your credit card within 1-5 business days after processing.

  • The customer remains responsible for return shipping.

  • No returns will be accepted after 5 days of receipt.

  • No returns are accepted without prior written authorization.

  • We are not responsible for loss or damage in transit but we’re willing to assist you in every possible manner in collecting claims.

  • We will not refund or accept returns for incorrect ordering or change of mind.

DAMAGED ITEM  

  • Any damages to the product must be reported within 5 days of receipt

  • As stated above, we only accept returns of products shipped by JN’s Choice Limited,, within NZ only. Please provide an image and a detailed description of any damaged issues.

  • Upon receipt of your returned items, please allow 7-10 business days for evaluation and additional 5 business days for a refund. Merchandise older than 30 days is not eligible for return.

REFUSAL OF DELIVERY OR INCORRECT ADDRESS - Refusing a package from JNs Choice Limited or giving us incorrect addresses will incur a return shipping fee.

CANCELLATION OF ORDER - Once an order has been placed and processed, it cannot be canceled.

 

For further assistance email us at jnschoiceltd@gmail.com

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In buying cookware products like pots and pans, wok, double pans, vacuum pots, frying pans, lunch box from our selected brands like happycall in Auckland, NZ or Australia, we conveniently offer online payments via visa, mastercard, paypal or bank transfer. Our payment is secured as we partnered with Stripe.
In buying cookware products like pots and pans, wok, double pans, vacuum pots, frying pans, lunch box from our selected brands like happycall in Auckland, NZ or Australia, we conveniently offer online payments via visa, mastercard, paypal or bank transfer. Our payment is secured as we partnered with Stripe.
In buying cookware products like pots and pans, wok, double pans, vacuum pots, frying pans, lunch box from our selected brands like happycall in Auckland, NZ or Australia, we conveniently offer online payments via visa, mastercard, paypal or bank transfer. Our payment is secured as we partnered with Stripe.

 

 

JNs Choice | Flat Bush, Auckland, New Zealand | www.jnschoice.com | jnschoiceltd@gmail.com | +64-220-849-346
Company NZBN Registration: 9429048316057